Tuesday, August 4, 2026
8:00 AM - 9:00 AM
Check in
9:00 AM - 9:30 AM
Welcome to BMC Helix Roadshow

Morgan Weltner, Vice President, APJ
Deepak Singla, AVP, South Asia & ASEAN

9:30 AM - 10:00 AM
Opening: Reset the Limits of IT from Reliability to New Possibility

Jeff Hardy, Chief Revenue Officer

10:00 AM - 11:00 AM
Vision Showcase: Product Strategy and Roadmap

Kiran Diwakar, VP Product Management

11:00 AM - 11:30 AM
Break
11:30 AM - 12:15 PM
Fireside Chat with BMC Helix Customers

Moderated by Fran Trillo, Vice President, International
Leo Chong, Deputy Executive Manager, Service Management, Hong Kong Jockey Club 
Frederic Fong, ITSM Platforms Product Owner, Hong Kong Jockey Club 
Viknesh Vijayin, Senior Manager, IT Service Ops & KL Hub Lead, Johnson Matthey
Hse Ming Chan, Director, IT Applications, National University of Singapore

12:15 PM - 12:45 PM
Vodafone’s Transformational Journey with BMC Helix

Haroon Ahmed, Vice President, Customer Engineering
Heather Gilbank, Principal Product Manager Service Operations in IT4IT Platform Engineering, Vodafone - VOIS

12:45 PM - 2:00 PM
Lunch
2:00 PM - 3:30 PM
Breakout: BMC Helix Agentic AI Hands-on Experience

Amrendra Singh, Solution Engineering, ASEAN

Breakout: BMC Helix Airline Simulation

Gunal Kannan, AVP, Sales Strategy & Innovation, International

3:30 PM - 4:00 PM
Break
4:00 PM - 4:15 PM
Wrap-up and Lucky Draw

*Agenda is subject to change