Thursday, August 6, 2026
8:00 AM - 9:00 AM
Check in
9:00 AM - 9:30 AM
Welcome to BMC Helix Roadshow

Fran Trillo, Vice President, International
Morgan Weltner, Vice President, APJ

9:30 AM - 10:00 AM
Opening: Reset the Limits of IT from Reliability to New Possibility

Jeff Hardy, Chief Revenue Officer

10:00 AM - 11:00 AM
Vision Showcase: Product Strategy and Roadmap

Kiran Diwakar, VP Product Management

11:00 AM - 11:30 AM
Break
11:30 AM - 12:15 PM
External Guest Speaker: The 5% Edge

Mark Cameron, Founder and CEO, Alyve. Specialist AI strategy and transformation advisory

12:15 PM - 1:00 PM
Fireside Chat - From Automation to Autonomy: How Agentic AI is Transforming Service Management and Digital Operations

Moderator: Alex Haloulos, Country Head, ANZ 
Suzy Brown, ESM Platform Lead, Brisbane City Council 
Sumayya Zubair, Associate Director, Shared Campus Services, Monash University
Yash Bhatnagar, Head of Cloud & Infrastructure Services, ANZ & Japan, Tech Mahindra
Mark Cameron, Founder and CEO, Alyve
 

1:00 PM - 2:15 PM
Lunch
2:15 PM - 3:45 PM
Breakout: BMC Helix Customer Success Stories

Gunal Kannan, AVP, Sales Strategy & Innovation, International
Heather Gilbank, Principal Product Manager Service Operations in IT4IT Platform Engineering, Vodafone - VOIS
Anam Verma, Senior Manager Monitoring and Observability, Cuscal
David Linker, OSS System Architect, TPG

Breakout: From Delivery Partner to Differentiated Solution Provider: How BMC Helix Positions Your Practice in the Agentic Era

Alex Haloulos, Country Head, ANZ
Jon Stevens-Hall, Principal Solution Marketing Manager, ANZ
Amelia Seow, Partner Manager, ANZ

Breakout: BMC Helix Agentic AI Hands-on Experience

Tyrone Peters, Solution Engineering, ANZ

3:45 PM - 4:00 PM
Wrap-up and Lucky Draw
4:00 PM - 6:00 PM
Reception

*Agenda subject to change

Register now